❓ FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

How long does shipping take
Standard shipping typically takes 5 to 8 business days. Priority shipping typically takes 1 to 4 business days. Delivery times may vary during restocks, high order volume, and holidays.

When will my order ship
Orders are typically processed within 1 to 4 business days. Processing times may be longer during restocks, high demand, and holidays. We truly appreciate your patience.

Why does my scent smell different at first
This is commonly known as mail shock. During transit, temperature changes can affect the scent. Allow your product a few days to settle and return to its full fragrance.

Are your products strong
Yes. Our products are known for being beautifully scented and long lasting.

Do you offer refunds or returns
All sales are final due to the nature of our products. Please review all details before purchasing.

What if there is an issue with my order
Please contact us directly and we will do our best to assist you.

Can I change or cancel my order
Once an order is placed, it cannot be changed or canceled.